Flash Seats FAQs

General Questions about Flash Seats

What is Flash Seats?

Flash Seats is a benefit for Jazz season ticket holders. This concept, similar to the e-ticket in the airline industry, allows you to manage your season tickets via the Internet. It also gives you the ability to sell, buy and transfer seats through a marketplace endorsed by the Jazz.

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How do I become a Flash Seats account holder?

Simply go to the Flash Seats web site at jazz.flashseats.com or www.flashseats.com and click Register at the top of the page. You will be asked to enter some basic account information, followed by your credit card information or driver’s license information. YOU WILL NOT BE CHARGED. Your credit card/driver’s license information is simply a unique identifier. After completing the account information, you may buy, sell or manage any seats in your account.

If you’re a current Utah Jazz season ticket holder and want to sign up for Flash Seats for next year’s season, choose the Flash Seats option when you renew your season tickets. If you want to sign up for Flash Seats this year, you can fill out the form on the Flash Seats site at Join Now, call your Utah Jazz representative, or email customerservice@flashseats.com

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Why is paperless ticketing better?

This new technology allows you to:

  • Sell any unused seats in a safe, online marketplace backed by the Jazz
  • Efficiently manage your season seat inventory
  • Transfer tickets with ease to anyone with access to the Internet, anytime or anywhere, even at the last minute
  • Eliminate lost and stolen ticket issues

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What type of card can I use?

You can enter events you have tickets to with any valid credit/debit card or a driver’s license.

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How can I be sure my credit card will not be charged?

Your credit card WILL NOT BE CHARGED unless you are purchasing tickets on Flash Seats. It is only used to identify you as the owner of tickets when you enter events.

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How do I add a card to my account?

You can add a driver's license, state ID card, or a credit/debit card to your account in order to enter events. Log in to the site, click Account, and then click Identification.

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How many cards can I add to my account?

You may add as many cards as you like to your account, as long as they are valid.

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Can I use my Flash Seats account to renew my season tickets?

Yes. Any balance remaining on your Flash Seats account can be applied to the renewal of your season ticket account for the following season. Your Jazz representative can handle the details for you.

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Where can I find information on how Flash Seats works?

For an overview of the system, download the Getting Started Guide

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Enter games with your electronic ID...it’s fast and easy! For more information, please call:
Customer Service:
888-460-SEAT (7328)
or customerservice@flashseats.com